EMERGENCY RESPONSE

We are often called upon to respond to emergency situations, such as burst pipes or heating system failures during extreme weather conditions or addressing gas leaks or other hazardous situations. We must be available to address urgent issues promptly, minimize disruptions, and ensure the safety and comfort of building occupants. 

We often interact directly with customers, explaining the operation of heating systems, providing maintenance tips, and offering best advice on energy-saving practices. Good communication and interpersonal skills are important for building trust and ensuring customer satisfaction.